Privacy Policy

1. Data Controller

2. Data We Collect

2.1 Data provided directly

• Contact form: Name, email, phone (optional), company (optional), message
• WhatsApp: Phone number, sent messages
• Newsletter and resource downloads: Email address

2.2 Automatically collected data

• Browsing data: Pages visited, time on site, traffic source
• Technical data: IP address, browser type, operating system, device
• Cookies: Your consent choice and, only if you accept the corresponding categories, analytics identifiers

3. Purposes of Processing

Your personal data will be used to:

• Respond to your inquiries and information requests
• Send quotes for requested services
• Improve the browsing experience on our website
• Perform statistical analysis of site usage
• Comply with applicable legal obligations
• Send commercial communications (only with prior consent)

4. Third-Party Services

We use third-party services that may have access to certain personal data:

5. Cookies and Similar Technologies

Our website uses cookies grouped into two categories. Only essential cookies are set without your consent; the others load only if you accept them in the cookie notice:

• Essential cookies: Necessary for basic site functionality, including the one that stores your consent choice
• Analytics cookies: Google Analytics for usage statistics, only with your consent

Your theme preference (light or dark) is stored in your browser's local storage and is not sent to third parties. You can change your cookie decision by deleting this site's cookies in your browser settings; the notice will be shown again on your next visit.

6. Your Rights (ARCO)

In accordance with Colombian Law 1581 of 2012, you have the following rights:

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected:

• Contact data: 2 years from the last interaction
• Browsing data: 26 months (Google Analytics)
• Contractual data: 10 years (legal requirement)

8. Information Security

We implement technical and organizational security measures to protect your data:

• Secure connection via HTTPS/TLS
• Restricted access to personal data
• Service providers with recognized security standards
• Periodic review of security measures

9. International Transfers

Some of our service providers are located outside Colombia. By using our website, you agree that your data may be transferred to:

• United States: Google (Analytics), Meta (WhatsApp), Formspree, Vercel

These providers have data protection policies and contractual clauses intended to provide an adequate level of protection.

10. Minors

Our services are aimed at businesses and professionals. We do not intentionally collect data from individuals under 18 years of age. If you become aware that a minor has provided personal data, please contact us so we can proceed with its deletion.

11. Changes to This Policy

We may update this privacy policy periodically. Any changes will be published on this page with the last updated date. We recommend reviewing this policy regularly.

12. Contact and Complaints

For any inquiries related to this policy or the processing of your data: