How we build
We don't show clients or case studies with real names. We show the platforms we build and maintain ourselves, along with the engineering decisions behind them. It's the most honest way we've found to show you how we work.
Nexio · Conversation orchestration
Every time a company connects its chatbot to its CRM, someone codes that integration by hand. When the chatbot, the CRM, or a single form field changes, that integration breaks and has to be recoded.
Nexio solves that differently: it's a middle layer that translates between both worlds. The chatbot talks to Nexio, Nexio talks to the CRM, and the relationship between the two is defined by configuration, not new code.
Diagram: your chatbot connects to your CRM through Nexio, which applies adapters and rules configurable per company.
How it's built
- Per-provider adapters: each chatbot and each CRM is an independent adapter. Adding a new one doesn't touch the rest of the system.
- Stateless: the middle layer doesn't store the conversation, so it can scale horizontally without sessions tied to a single server.
- Resilient to failure: retries with exponential backoff and circuit breaking, so a CRM outage doesn't take down the rest.
- Per-client configuration: each company defines its fields and rules in its own configuration, without deploying a different version of the system.
How we test it
- Mock servers that mimic each provider's responses, including their errors and timeouts.
- A complete local environment with Docker Compose, with no real credentials inside the repository.
- Automated tests, both unit and integration, that run against those mock servers.
What it proves: That you can integrate without getting locked into a single provider. The same pattern works for connecting your ERP, your payment gateway, or your invoicing system: you change the adapter, not the application.
What's next: We're preparing the next platform to show here, with the same level of detail. We only publish what's built and working, not what's planned.
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